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      TTEC

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      Reviews voor TTEC

      The Death Spiral Begins - werkgeversreview Solutions Architect bij TTEC

      2,0
      6 feb 2017
      Solutions architect
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Great front line engineers, some of the smartest people I've ever worked with (but most of the good talent has left or are in the process of leaving). Very creative solutions and push the envelope of the technology.

      Minpunten

      1) TeleTech 2) TeleTech 3) TeleTech You get the idea... They took what was once an amazing place to work and turned it into a hostile, overbearing, big company culture. Nickle and Dimed the traveling resources so that the CEO can fly around in a private 737. Do not like the direction the company is headed.

      Ontdek andere reviews over TTEC

      5,0
      11 jun 2026
      Custiner service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work, easy to work with.

      Minpunten

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reactie van TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6 jul 2026
      Insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work Some insurance benefits Reasonable Pay

      Minpunten

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Reactie van TTEC
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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