TTEC

Reviews voor TTEC

Needs improvement for work at home agents - werkgeversreview Work At Home Telephone Customer Service Representative bij TTEC

2,0

30 mei 2017

Work at home telephone customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

You get hired fairly quickly compared to other companies, you work from home, you have weekends off and some of the Team Leads are awesome to work for.

Minpunten

Training is 1 day at best and the rest of the time you have to deal with technical issues, then you're thrown out there on the calls without a clue of what you're doing. I never even got to work for one campaign due to all the technical issues!

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

3,0

2 jul 2026

Team lead

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Schedule flexibility and benefits, great people

Minpunten

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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