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      TTEC

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      Reviews voor TTEC

      OK Work At Home that served the purpose that I needed it to. - werkgeversreview Customer Service Representative bij TTEC

      3,0
      3 sep 2012
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Work from home. Flexible schedule. Almost guaranteed hours. Guaranteed rate of pay. No Commute. No uniforms to purchase. No extra costs since phone, DSL and Computer are already in home. Having a sick child at home wasn't a factor in how much I could work. The weather wasn't a factor in how much could work. Still got paid while minor technical issues took you offline.

      Minpunten

      Training could have been more thorough. If call volume was too low, was taken off of the phones without pay. Losing pay if there were major technical issues. Assistance was often more miss than hit. Control issues with a few team leads. No transparency.

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      5,0
      21 jun 2026
      Licensed insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work, training, and equipment provided.

      Minpunten

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      Reactie van TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      2 jul 2026
      Team lead
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Schedule flexibility and benefits, great people

      Minpunten

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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