From good to bad - werkgeversreview Customer Services Representative bij TTEC

3,0
9 sep 2012
Aanbevelen
Goedkeuring directeur
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Pluspunten

The pay rate was better than average. At first management and most team leaders cared but towards the end the opposite seemed true.

Minpunten

All the negative decisions made by management were blamed on the client and we were informed we had no choice but to accept them. Towards the end we were treated like robots, numbers and not humans.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Schedule flexibility and benefits, great people

Minpunten

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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