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      TTEC

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      Reviews voor TTEC

      Google program is too good to be true - werkgeversreview Sales Representative bij TTEC

      2,0
      28 aug 2018
      Sales representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      The training course is actually pretty enjoyable, although you have to pass a grad call to keep your spot in the program. Most people, including managers and team leads are very friendly. The pay and benefits are good. My office was beautiful and I got to enjoy the floor to ceiling view of the city and the mountains while working hard on the job.

      Minpunten

      The expectations are constantly changing. It is hard to develop a sales pipeline because most business owners you call presume you are trying to scam them. Employees are driven out by the constant threat of losing their jobs. The turnover rate is very high.

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      5,0
      11 jun 2026
      Custiner service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work, easy to work with.

      Minpunten

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reactie van TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6 jul 2026
      Insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work Some insurance benefits Reasonable Pay

      Minpunten

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Reactie van TTEC
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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