Started out good then went downhill fast. - werkgeversreview Technical Support Representative bij TTEC

1,0
4 feb 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

They paid on time. I never had a check late. Also, they had plenty of parking spaces in the parking lot.

Minpunten

Shitty work environment. Poor communications, and their training is awful. Their tools to do the job suck, and you have to show up to work early to boot you computer get your tools up and running before you can clock in. Focus is 100% on sales and not helping the customer. Unless by helping the customer you mean sell them something. The only people that get ahead are those that can sell really well, even if your job is pc support.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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