TTEC

Reviews voor TTEC

Working in the office is like our everyday playground..fun fun fun =) - werkgeversreview Customer Service Representative bij TTEC

4,0

22 feb 2013

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

It has a good working environment with friendly people (specially in the former Bacoor site). We had a good training team and it was a fun experience working with them!

Minpunten

Fixed salary. No annual increase. Health card has only limited benefits and the allowance is only up to 1,500k per month.

Ontdek andere reviews over TTEC

5,0

6 jul 2026

Insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

Reactie van TTEC

10h

Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.

3,0

3 jul 2026

Inside sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

Reactie van TTEC

10h

Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.

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