TTEC

Reviews voor TTEC

Poor training. Unstable computer system. Don't quit your regular job before finishing training. - werkgeversreview Sales bij TTEC

1,0

18 mrt 2019

Sales

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Decent base pay for Work at Home.

Minpunten

Training was a farce. Interviewer said training was "intense." It was "inefficient." Basically, sit while trainer reads and do role plays. Only additional training material was how to log on to systems and breakdown of consultative selling. Into 3rd week of training and still had to log into phone system multiple times after entire system was down that morning. Systems kept going down throughout training. Must score 90% on weekly assessment or you are put on two-day unpaid suspension, then fired. You do not get a voice after that. 35 year career and only poor training experience I've ever had and I've worked for bigger companies than this.

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5,0

6 jul 2026

Insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

Reactie van TTEC

Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.

3,0

3 jul 2026

Inside sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.

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