Great pay compared to blue collar work with little to no experience. One of the few places in the RGV where you DON'T NEED SPANISH to work with inbound customer service calls.
Minpunten
One of the most inconsistent sources on info and knowledge amongst the individuals who were coaches, TL's, or
Trainers. Out of all the call centers, this is the only one where questions about policies and procedures were so
wildly different from tenured individual to the next. Trainees would suffer because of it. There's been cases where entire training classes would fail and not make it to the production floor.
Reactie van TTEC
6y
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Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.