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      TTEC

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      Reviews voor TTEC

      Horrible training, no contact - werkgeversreview Customer Service Representative bij TTEC

      1,0
      12 mei 2020
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Pay is decent. The very FEW TLs and coaches who respond are great.

      Minpunten

      Literally everything. Team leads unresponsive, no communication, inadequate training. No response on fixing time cards (due to trainers misinformation) I won't be getting paid when I'm supposed to. Seems the entire company is screwing these surge employees around just trying to keep them as long as they can while also screwing them out of pay. The trainer was so incompetent they couldn't even read, higher management needs to be supervising the trainers and TLs.

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      5,0
      21 jun 2026
      Licensed insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work, training, and equipment provided.

      Minpunten

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      Reactie van TTEC
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3,0
      3 jul 2026
      Inside sales representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      you will always have a job if you come to work and follow their rules

      Minpunten

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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