Can do better - werkgeversreview Sales Associate bij TTEC

2,0
11 jun 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

solid training. the training manager and director actually came and talked to us in our first week of training to give us information on career pathing and how to get ahead in the company. trainer invested in my graduation. after that, leadership was lacking

Minpunten

Lack of coaching and mentoring on the floor from team leads and senior manager. they seem to be more focused on outside work conversations especially with females. many the conversations with agents are expletive filled all the way up to senior leadership and appears to be a clique with several levels. no onsite HR department. high turnover. they do not live up to the values especially "do the right thing"

avatar
Reactie van TTEC
6y
Thank you for taking the time to leave a review. We understand your concerns and want to assure you that we are constantly looking for the best ways to train our managers so that they provide the best leadership possible. Please contact us following this link if you want to discuss it further: www.formeremployee.ttec.com

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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