TTEC

Reviews voor TTEC

Interesting Experience - werkgeversreview Customer Service Representative bij TTEC

3,0

7 jul 2020

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I was able to work from home. Support staff there to help as much as possible.

Minpunten

Very unorganized. My team lead was switched 4 times. Training was extremely limited. We were told we would only be dealing with a certain program, but ended up dealing with many. My poor trainer was not even given all of the info that we needed to do the job. We were not paid for time dealing with technical issues, even though the programs had random glitches daily.

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

3,0

3 jul 2026

Inside sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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