Most unorganized company I’ve ever worked for. - werkgeversreview Customer Service Representative bij TTEC

1,0
11 jul 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, the amount of pay due to the client, Absolutely nothing else.

Minpunten

Unprofessional, rushed training, trainers didn’t know the content they were teaching as they had no experience in the job role, I was suddenly not able to click back in one day, I had no team lead assigned to me to reach out to, was ignored by my trainers I tried asking for help from, was ignored by 4 people (who first few emails sent about being hired on) I emailed who responded once and never again. I was not paid for the hours the trainer messed up on putting in during training, I could go on and on. Long story short, I guess I was terminated without being informed or on accident and left stuck with their equipment they sent me to work on (a whole desktop computer) because NO ONE will reach back out to me or help me. I have called the only contactable number provided to me during training which is the tech support line, they literally have no HR department or phone number, only a tech support. I have sent numerous emails out to people, I don’t know what else to do.

avatar
Reactie van TTEC
5y
Thank you for taking the time to leave us a review. In order to follow up, could you send an email to the following email address please: TTEC.Asset.Management@teletech.com. Please include your contact information too.

Ontdek andere reviews over TTEC

5,0
30 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great company and good hours.

Minpunten

Back to back calls but is manageable.

avatar
Reactie van TTEC
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4,0
4 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Worked at home. All equipment was sent to me. Awesome managers and employees.

Minpunten

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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