Most unorganized company I’ve ever worked for. - werkgeversreview Customer Service Representative bij TTEC

1,0
11 jul 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Working from home, the amount of pay due to the client, Absolutely nothing else.

Minpunten

Unprofessional, rushed training, trainers didn’t know the content they were teaching as they had no experience in the job role, I was suddenly not able to click back in one day, I had no team lead assigned to me to reach out to, was ignored by my trainers I tried asking for help from, was ignored by 4 people (who first few emails sent about being hired on) I emailed who responded once and never again. I was not paid for the hours the trainer messed up on putting in during training, I could go on and on. Long story short, I guess I was terminated without being informed or on accident and left stuck with their equipment they sent me to work on (a whole desktop computer) because NO ONE will reach back out to me or help me. I have called the only contactable number provided to me during training which is the tech support line, they literally have no HR department or phone number, only a tech support. I have sent numerous emails out to people, I don’t know what else to do.

avatar
Reactie van TTEC
5y
Thank you for taking the time to leave us a review. In order to follow up, could you send an email to the following email address please: TTEC.Asset.Management@teletech.com. Please include your contact information too.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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