Current Employee - werkgeversreview Customer Service Representative bij TTEC

1,0
14 dec 2013
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Monthly bonuses if you make the top tier of your site. Tuition reimbursement. Good job for college age/young adults.

Minpunten

Shift changes about every 4 months. Low pay. Poor management - little care for employees. They are completely concerned with meeting numbers at the expense of the employee. Constant changes. No opportunity to grow, no pay increases. Nowhere to move up. High turnover rate. Long, training that is unneeded. Not a career job. Poor hiring practices, will take people with poor working skills creating a poor working environment. High absenteeism.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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