Lack of Professionalism - werkgeversreview Bilingual Customer Service Representative bij TTEC

2,0
12 aug 2020
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Work from home, a great opportunity to learn about call centers.

Minpunten

Unprofessional cholo looking management team, lazy staff. Dramatic and overly authoritative. Unresponsive when needed the most, unable to answer basic question. Trashy people trying. They're happy to attack you for any slight mistake but never there when you need them to help. I got fired with high metrics, and top salesman credentials simply because I asked a supervisor who as younger than me. I think... I he would help me with an issue instead of crack jokes over the chat. He then wrote me up 3 times in one day and I was fired instantly. I had the highest metrics in my wave of new hires and even won top sales 3 months in a row. If youre going to work here, make sure you have no recognition of what a professional job environment is supposed to look like.

avatar
Reactie van TTEC
5y
Let us take this opportunity to know more about your TTEC experience. Please visit www.ttecwehearyou.com to discuss this in detail.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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