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      TTEC

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      Reviews voor TTEC

      Don't work here if you have ethics! - werkgeversreview Customer Service (CSR) bij TTEC

      1,0
      25 mei 2021
      Customer service (csr)
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Benefits are available at a cost. You can accumulate some sick time.

      Minpunten

      During covid-19, I had a 102.7 fever and was forced to work a 15 hour shift. I looked at one of the managers and told them I felt extremely bad. She replied, "Well, if you pass out, we'll call an ambulance because we need the hours." Because of working this forced overtime, I was also disqualified from a lot of programs. We lost a co-worker to COVID. They abruptly changed my hours 4 times without ample notice. I didn't have child care during the pandemic and they knew it. I'm a single mother with an autistic child. They fired me because I couldn't keep up with the fourth schedule change demands. Now, they are fighting my unemployment claim. I was "one of the best agents" they had. Apparently, they don't care if I lose everything because I'm no longer serving their purpose. Do yourself a favor and work for a company that will appreciate you.

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      Reactie van TTEC
      5y
      Let us take this opportunity to know more about your TTEC experience. Please visit formeremployee.ttec.com to discuss this in detail.

      Ontdek andere reviews over TTEC

      5,0
      6 jul 2026
      Insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work Some insurance benefits Reasonable Pay

      Minpunten

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      3,0
      3 jul 2026
      Inside sales representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      you will always have a job if you come to work and follow their rules

      Minpunten

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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