TTEC

Reviews voor TTEC

Great experience, supremely disorganized company - werkgeversreview Customer Service Representative bij TTEC

4,0

19 aug 2014

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

- Great way to gain experience, little to no requirements to get hired. - Very casual and friendly atmosphere. Great people, lots of friends. - Salary is not bad at all if you are a student and work hard to comission the max.

Minpunten

- Extremely disorganized, you have to learn how to do everything on the job as the training leaves you very unprepared. - No one seems to take the job seriously. - You find yourself working in projects for companies which are also extermely chaotic, this might be because of Teletech's service or because of the companies who hire Teletech, but anyway, there are times in which simply no one knows what to do at all with a certain issue. - Company doesn't really care about its customers, and it shows. - Tremendously unprepared, underqualified people get hired all the time.

Reactie van TTEC

11y

Hi there, thanks for your input. We'll look into the things that you've mentioned and see what we are able to do to improve from it.

Ontdek andere reviews over TTEC

5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

3,0

3 jul 2026

Inside sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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