Okay, but not as adverstised - werkgeversreview Customer Service Representative bij TTEC

3,0
13 nov 2014
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

For starting in a customer service position with no prior education or experience required, the pay and benefits are satisfactory. There are opportunities for advancement if you put forth the effort.

Minpunten

No regular pay rate reviews, so no real opportunity for pay growth outside of promotion. There is a great deal of expertise required, and no matter how much training they attempt to provide it likely won't be enough for you to meet many of your customer's needs, as so many things are outside of your control. The schedule changes can be a nightmare.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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