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      TTEC

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      Reviews voor TTEC

      A valuable experience - werkgeversreview Customer Service Representative bij TTEC

      4,0
      20 mrt 2015
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Very supportive and professional. The company had many channels of support. Flexible hours and you could get extra hours if wanted.

      Minpunten

      Tech issues interfered with the performance of duties.

      Ontdek andere reviews over TTEC

      5,0
      6 jul 2026
      Insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work Some insurance benefits Reasonable Pay

      Minpunten

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Reactie van TTEC
      10h
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
      3,0
      3 jul 2026
      Inside sales representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      you will always have a job if you come to work and follow their rules

      Minpunten

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

      avatar
      Reactie van TTEC
      10h
      Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.
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