Passioned for developing the maximum potential of people through education and technology - werkgeversreview Instructional Designer bij TTEC

5,0
6 apr 2022
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Amazing and tremendous sense of belonging from my manager, team and onboarding trainings. Also, realizing the impact and value business proposition empowers you as a member of this great organization. Also the, tech equipment great, works perfectly and super fast for work time. The attitude of all members is super energetic and enthusiastic.

Minpunten

The bank of payments is terrible (Santander) its service is horribly slow and is completely the opposite about TTEC´s CX mission. The company MUST change this provider as gives really bad reputation as an external provider and is not compatible with TTEC´s values, mission and vision. On the other hand, I perceive paying could be higher.

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Reactie van TTEC
4y
Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.

Ontdek andere reviews over TTEC

5,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, easy to work with.

Minpunten

Not much training, only 2 weeks provided and then QAs begin right away.

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Reactie van TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
5,0
6 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

avatar
Reactie van TTEC
2d
Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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