Ga naar de inhoudGa naar de voettekst
      employer cover photo
      employer logo
      employer logo

      TTEC

      Actieve werkgever

      Reviews voor TTEC

      I was an @Home agent on the Turbo Tax Product Support Team. And I will never work for Turbo Tax again. - werkgeversreview Turbo Tax/Product Support bij TTEC

      2,0
      2 apr 2015
      Turbo tax/product support
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      I enjoyed the @home environment and they provide all the software and phone system. They provide an abundant amount of tools and have techs available 24/7

      Minpunten

      Technical issues literally every time I logged in. I don't think the pay is worth the amount of stress, the metrics ARE obtainable, but they have their little loops so you cant get bonus pay. The training was non productive and I felt as if I was thrown into production, and with that being said... there were many occasions I was unable to assist customers because of the lack of training.

      Ontdek andere reviews over TTEC

      5,0
      11 jun 2026
      Custiner service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work, easy to work with.

      Minpunten

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      Reactie van TTEC
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5,0
      6 jul 2026
      Insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work Some insurance benefits Reasonable Pay

      Minpunten

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      Reactie van TTEC
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
      Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle
      Gerelateerde zoekopdrachten: Vacatures bij TTEC | Salarissen bij TTEC | Arbeidsvoorwaarden bij TTEC | Sollicitatiegesprekken van TTEC
      Reviews voor TTECReviews voor Turbo Tax/Product Support bij TTECReview voor TTEC