Awesome as a Home Office job - werkgeversreview Customer Service Agent bij TTEC

5,0
21 feb 2023
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Home office positions are good with good salaries and schedule options. You just have to adjust to your metrics and you'll be able to get a bonus which is something quite easy to do. Payments are always on time and you get the chance to work extended shifts.

Minpunten

It sucks that one of the US managers mentioned that we should go back to site since we're pretty much replaceable and if there is people that don't want to work on site it's fine because somebody else will want to. Also, they give higher salaries to newcomers without giving a raise to old agents.

avatar
Reactie van TTEC
3y
Gracias por tomarse el tiempo para darnos su opinión. Si desea compartir más sobre su experiencia, visite www.ttecwehearyou.com

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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