TTEC

Reviews voor TTEC

Former CSR 1 - werkgeversreview Customer Service Representative (CSR) bij TTEC

2,0

15 jun 2023

Customer service representative (csr)

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Good first job, easy to get in Some employee engagement events are fun

Minpunten

Your sales are paid between 15-30 days after they´ve been audited it´s hard to get a better position and it´s not based on skill but rather who you know half the staff are junkies you cannot do overtime, they send you home to avoid paying double you cannot take holidays off they just pay you according to law but it´s not your choice

Reactie van TTEC

Thank you for your honesty! We always welcome suggestions that can help us become better as a company.

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

3,0

2 jul 2026

Team lead

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Schedule flexibility and benefits, great people

Minpunten

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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