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      TTEC

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      Reviews voor TTEC

      TTEC is great! But the job depends on the contract - werkgeversreview Customer Service Representative bij TTEC

      3,0
      16 feb 2024
      Customer service representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      TTEC is a good company that trains you well and is a chill atmosphere. You only ever have to deal with rude clients for a few minutes and then it's onto the next!

      Minpunten

      TTEC has contracts with different companies so it depends on your location as to what actual company you are representing. In my case it was a bank...and one I'd never recommend after working there. The bank started getting stricter with TTEC on stats and it became all about stats and numbers and less about actually helping the client. So far as the schedule, in training you get use to a daytime schedule for 3 months and then it changes to working nights with no options to change to a daytime schedule. Working until 10pm or later is rough when you have a family. The job itself becomes draining and boring and you aren't allowed to use the restroom or rest your eyes from the 3 computer screens or rest your voice from talking except on breaks every 2-3 hours.

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      Reactie van TTEC
      2y
      Thank you for taking the time to leave a review. Your insights help us better understand how we can improve as a company.

      Ontdek andere reviews over TTEC

      5,0
      6 jul 2026
      Insurance agent
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      Remote work Some insurance benefits Reasonable Pay

      Minpunten

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      3,0
      3 jul 2026
      Inside sales representative
      Aanbevelen
      Goedkeuring directeur
      Zakelijk vooruitzicht

      Pluspunten

      you will always have a job if you come to work and follow their rules

      Minpunten

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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