TTEC

Reviews voor TTEC

Join if you want to ruin your career and health - werkgeversreview Customer Service Representative bij TTEC

1,0

21 feb 2024

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Nothing to add in this field, it's just that it provides WFH opportunity

Minpunten

1. You will be asked to compensate for flaws in the system that they sent. 2. They will ask you to sacrifice your lunch break to do production 3. Managers are cunning and know how to get their job done. You will receive no assistance from them. 4. No growth. IJPs are rolled out once in a blue moon. 5. Those get appraisals who butter their managers. Deserving employees have to chance to get to a higher level. 6. No leaves. Leaves are not given even if suffer from severe illness.

Reactie van TTEC

Thank you for taking the time to leave a review. Your observations and questions help us better understand how we can improve as a company.

Ontdek andere reviews over TTEC

5,0

11 jun 2026

Custiner service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, easy to work with.

Minpunten

Not much training, only 2 weeks provided and then QAs begin right away.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

5,0

6 jul 2026

Insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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