Tech Problems and Useless Training - werkgeversreview Best Buy Customer Service Associate bij TTEC

2,0
29 nov 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Pay is on time. Work from home. Contrary to other claims, hours are fairly steady.

Minpunten

EXTREME TECH PROBLEMS abound, and support is minimal. Depending on shift, Team Lead and Chat Coach may or may not be available, and ASD generally directs you to talk to them, Training is unrealistic because it ignores possibility of system failures, which again are RAMPANT.

avatar
Reactie van TTEC
10y
Thank you for sharing your inputs about work at TeleTech. We're listening and we really appreciate your feedback.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle