Customer Service Representative - werkgeversreview Customer Service Agent bij TTEC

5,0
2 jan 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I have a good experience working in teletech because the people who worked thier is very friendly and approachable even if most of my colleague were already tenured and has a position but still they will not take advantage of it, they will treat me as thier little sister and thats the good thing working in teletech

Minpunten

Well for me the only downside working in their company is thier tools, most of us were really having a hard time in using our tools because its too slow and some of our customer's were already complaining because it will take time for us to assist them and it will only cause a dsat for us for our service.

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5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
2 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Schedule flexibility and benefits, great people

Minpunten

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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