TTEC

Reviews voor TTEC

Okay company but..... - werkgeversreview Product Support bij TTEC

4,0

9 jan 2016

Product support

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Easy to get hired and easy application process, the training is fairly easy if you pay attention. The people are great and from many different parts of not only the U.S. but the world which I thought was great.

Minpunten

They don't expect you to be there long I don't think, it really depends on who your trainer is and team lead, there programs are slow and don't work sometimes. Low pay

Reactie van TTEC

10y

Hello! Some of our accounts can be seasonal, which explains its short-term span. Nonetheless, we appreciate your comments and would like to tell you that we are constantly evaluating our processes to ensure a better work place for you. Thank you for the feedback.

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5,0

6 jul 2026

Insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

Reactie van TTEC

10h

Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.

3,0

3 jul 2026

Inside sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

Reactie van TTEC

10h

Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.

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