Easy to get hired and easy application process, the training is fairly easy if you pay attention. The people are great and from many different parts of not only the U.S. but the world which I thought was great.
Minpunten
They don't expect you to be there long I don't think, it really depends on who your trainer is and team lead, there programs are slow and don't work sometimes. Low pay
Reactie van TTEC
10y
Hello! Some of our accounts can be seasonal, which explains its short-term span. Nonetheless, we appreciate your comments and would like to tell you that we are constantly evaluating our processes to ensure a better work place for you. Thank you for the feedback.
Not much training, only 2 weeks provided and then QAs begin right away.
Reactie van TTEC
3w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
Remote work
Some insurance benefits
Reasonable Pay
Minpunten
- Lack of transparency in regards to pay, benefits, drug tests, etc...
- Extremely high pressure work environment
- Extensive micromanagement
- Poor relationship with clients leading to poor communication between leadership and agents on the production floor
- Questionable Treatment of new agents
- Very little flexibility in regards to time off, VTO, and PTO
- Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues)
- Tenure takes precedent over performance leading to ethically questionable leadership and poor communication