Joining TTEC Was the Worst Decision I Ever Made - werkgeversreview Customer Service Representative bij TTEC

1,0
14 mei 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Work from home. That's it.

Minpunten

Low pay. Untrained leaders. Not receiving timely feedback. Micromanaging but leads are nowhere to be found when you need them. Employees gaming the system to be top performers but a close look on their cases shows how they mishandle and get a pass because they are "top performers".

avatar
Reactie van TTEC
1y
Thank you for your honest feedback. We’re focused on improving leadership training and support to create a better experience for everyone. We appreciate you being part of the team.

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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