TTEC

Reviews voor TTEC

Underpaid - werkgeversreview Bilingual Customer Service Representative bij TTEC

2,0

6 jun 2025

Bilingual customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Easy hired and interview, easy training

Minpunten

Seriously underpaid for the amount of work, no bonus, and super micromanaged.

Reactie van TTEC

Thank you for your feedback. We're glad the hiring and training experience felt smooth and supportive — that’s something we strive for. We also hear your concerns about compensation and micromanagement. These are important areas we continuously evaluate to improve the overall employee experience. We appreciate your time with us and wish you the best in your future opportunities.

Ontdek andere reviews over TTEC

5,0

11 jun 2026

Custiner service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, easy to work with.

Minpunten

Not much training, only 2 weeks provided and then QAs begin right away.

Reactie van TTEC

Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.

5,0

6 jul 2026

Insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work Some insurance benefits Reasonable Pay

Minpunten

- Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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