at home agent - werkgeversreview CSR2 bij TTEC

1,0
4 mrt 2016
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

work form home will work with you on your schedule if need be

Minpunten

very ery low pay for the work that is done no room for growth by pay or position. tech issues that may notbe your fault have to deal with some rudely customers whch are actully not all real customers some of which are the upper management or tls who use fake profiles from fb users to call and act as angry customers that will call you out of your name all day. back to back to beliittle and emabarrase you constant invasion of your screen while working which will cause your system to act up and you are to blame no recognition for agetns who do try and may not be the popular ones only calls that are heard are the bad ones no good calls are ever brough up for some agents

Ontdek andere reviews over TTEC

5,0
21 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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Reactie van TTEC
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3,0
3 jul 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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