TTEC

Reviews voor TTEC

A pressing working environment. - werkgeversreview Senior Agent Customer Care bij TTEC

2,0

1 aug 2025

Senior agent customer care

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Team leaders usually try their best to keep the working conditions as best as possible. Some good additions such as food vouchers 50 EUR and private health insurance (group contract).

Minpunten

Unrealistic expectations, multiple tech issues, poorly trained new hires, pressure to be on ready aux constantly. The reports and suggestions by employees are mostly disregarded by the management. Aegean TTEC Greece

Reactie van TTEC

10mo

Thank you for taking the time to share your thoughts. We’re glad to hear you appreciate the team support and benefits like food vouchers and health insurance. We also value your feedback on workload, training, and technical issues, as it helps us identify areas for improvement. We remain committed to supporting our employees and creating a positive, sustainable work environment.

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5,0

21 jun 2026

Licensed insurance agent

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Remote work, training, and equipment provided.

Minpunten

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

Reactie van TTEC

Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.

3,0

3 jul 2026

Inside sales representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

you will always have a job if you come to work and follow their rules

Minpunten

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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