3,0
3 mei 2026
Voormalige werknemer, meer dan 1 jaar
Mohali, Punjab
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht
Pluspunten
Work feels closer to real business operations than typical BPOs ,Daily interaction with processes, tickets, escalations,You learn SOPs, KPIs, SLAs, quality standards,Usually decent initial training on tools and workflows
Minpunten
Experience can vary heavily depending on team lead or project, Feedback channels exist, but implementation may be inconsistent Some concerns are acknowledged, but not always acted upon,Growth can feel slow if you’re not on a “priority” project or track