Could do better, but great money for the role. - werkgeversreview Business Customer Services Call Centre Agent bij Telefónica

3,0
24 aug 2008
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Great remuneration for the job. Some flexibility after some time. Great perks. They do have an opt in pension plan, dental care etc. However this does mean that you need to add in some of your own money every month. The O2 phone benefits are obviously great, and since I left they now have great internet benefits.

Minpunten

Poor chances of promotion. If you do well on the call centre part, they dont want to give you away. Yet if you dont do well, you cant get that promotion. They poorly explain what options you have to get out of the department you are in. Indeed trying to get the departments to talk to each other, and talk about what they do to get that transparency was never possible.

Ontdek andere reviews over Telefónica

5,0
6 jun 2025
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Solid company, subsidiary of Spanish Global Telco

Minpunten

Small company in the USA

4,0
13 mrt 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

good value and fair compensation.

Minpunten

small Business Unit. Still growing.

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