Toxic Company - werkgeversreview Studio Manager bij Tend

1,0
25 dec 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

Some coworkers I met created life long friendships

Minpunten

This company has significantly deviated from its original mission of reimagining dentistry and has instead become overwhelmingly revenue driven, often at the expense of its employees. Expectations are excessive, with staff routinely pushed beyond reasonable limits. Workplace accommodations are denied when they are perceived to interfere with financial goals, raising serious concerns about employee support and compliance. Managers in patient facing environments are given minimal guidance or resources during new rollouts, yet are held fully accountable for outcomes. While the company may offer valuable experience for those early in their careers, advancement into management comes with the loss of any meaningful work life balance. Employees should expect to be contacted during PTO and sick leave, with little regard for personal boundaries or well-being. Overall, leadership demonstrates a consistent lack of concern for employee health, sustainability, and long term retention.

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Reactie van Tend
4mo
Thank you for sharing this feedback — and for the time you spent at Tend. We’re glad to hear that the relationships you built here were meaningful, as that sense of connection is something we care deeply about. We also want to acknowledge the concerns you’ve raised. Balancing growth with sustainability is complex, and it’s clear from your experience that we didn’t always strike the right balance. We’re actively working to better support leaders through change, reinforce boundaries around PTO, and ensure that growth into management comes with the right structure and support. If you’re open to sharing more, I'd welcome the opportunity to listen - people@hellotend.com Miriam Scholes, Chief People Officer

Ontdek andere reviews over Tend

5,0
27 mei 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Fun environment!! I love my team and patient base. Great marketing and support system.

Minpunten

Being in the dental field for a while now I had not found a dental family where I felt heard and Tend offers that. No complaints on my end!

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Reactie van Tend
1w
Thank you so much for this! We love hearing that you've found your dental family at tend — that sense of belonging is something we work hard to create in every studio. Your feedback on team activities is noted, and we're always looking for more ways to bring teams together. So glad to have you with us!
1,0
25 apr 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

There are none. It's all fake.

Minpunten

If you're a dentist make sure to hit quota. It's not about health It's about margins. If you're a hygienist be prepared for burn out and also hitting numbers or you get placed on a PIP. If you're a manager be prepared to not have leadership elevate you yet make you know you are a bad performer if you can't make your office hit numbers. Nobody cares. Tend is so toxic. So toxic. It runs on toxic people. But on a good note we all pay the piper and someway or another even in your career consequences meet you at a crossroad. They had so many chances to fix the ill will. But look who's still standing in certain positions 🤔 Who's the common denominator... To everyone at Tend, it's true some people are not cut out for some jobs. Thats okay, but you should never let anyone disrespect, belittle or take away your grit. That's what Tend does do their employees. Without transparency, conversations with HR, documents, documents, to avoid getting sued, almost giving cult vibes lol, at the expense of human understanding, growth and development which they swear they have. Personally I wouldn't sit in a chair as a patient knowing my hygienist os under pressure. I would second guess all the treatment. Humans are being put in ortho with doctors that have no experience. Its like open the gates for the cows. Come one come all. But as mentioned, the intent can be hidden behind the pretty walls but the industry is small and like I said everyone pays the piper. Tend is toxic to employees and public.

2
avatar
Reactie van Tend
1mo
Thank you for taking the time to share this. I want you to know it was read carefully and not dismissed. The feelings you've described — of not being supported, of pressure without recognition, of wanting more transparency — are things I take seriously. That is not the experience we want anyone to have at Tend, and when it happens, it matters. I won't try to address every point here, but I do want to say directly: our people deserve to feel respected, developed, and heard. Where that hasn't happened, we have work to do. I'd genuinely welcome the chance to hear more from you. Please reach out to me directly at people@hellotend.com if you're open to it. Miriam Scholes, Chief People Officer
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