Pluspunten
As a staff member can be a really good job, especially to work around studies or childcare etc. Some half decent benefits eg tenpin treats and medicash. Most of the time quite easy and laid back but difficult to be bored.
Minpunten
As a manager, avoid at all costs. Expected to do unpaid overtime pretty much every week. Shift patterns are mad and Wear you down very quickly. Impossible to have any form of break on most shifts (which average 11 hours) Head office support is none existent and instead they will jump down your throat every chance they get. Successes are rarley mentioned but every bad result is aired out publically. Senior management don't adhere to their own company values at all and have a self absorbed, sneaky way of doing things. No clear progression plans especially to GM level. Labour model is ridiculous. Training for managers is a joke. Communication is none existent between senior management and sites. Pay stays the same unless you get a promotion so in real terms you earn less every year.