The Cigna Group

Reviews voor The Cigna Group

Training was awful - werkgeversreview Customer Service Representative bij The Cigna Group

2,0

12 nov 2020

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I can't think about any pro.

Minpunten

The training was awful. They said it would last between 6 and 8 weeks and it lasted 2. After 2 weeks we started managing real cases, again they said they would help us in anything we needed, this happens only the first 2 days, after that nobody was willing to help, neither my manager nor the person in charge of the training. It was so frustrating, the cases were so tough and nobody from the team helped.

Ontdek andere reviews over The Cigna Group

5,0

13 apr 2026

Prior authorization representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great company with great benefits.

Minpunten

Pay raises are yearly but not significant.

Reactie van The Cigna Group

1mo

Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.

3,0

10 jun 2026

Chat support representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great pay and wonderful benefits

Minpunten

Supervisors sneaking in while you're on a chat to live monitor you is micromanagement and it started being annoying with the petty meetings. Cigna allows their members to chat in and speak to you rudely about complex claim issues that should be called in. It is only so much you can explain via chat.

Bekijk reviews op: Nuttig|Beoordeling|Datum|Alle

Gerelateerde zoekopdrachten: Vacatures bij The Cigna Group | Salarissen bij The Cigna Group | Arbeidsvoorwaarden bij The Cigna Group | Sollicitatiegesprekken van The Cigna Group

Reviews voor The Cigna Group Reviews voor Customer Service Representative bij The Cigna Group Review voor The Cigna Group