Tidal Management

Reviews voor Tidal Management

MLM in Disguise - werkgeversreview Customer Service Representative bij Tidal Management

1,0

4 feb 2024

Customer service representative

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Sizable team and local to the South Bay Area

Minpunten

100% commission, door to door sales, working hours are much longer than advertised during the interview (Day can end as late as 10pm), no work/personal life balance, HIGH turnover. There isn't an HR Department, management's cynical communication/manipulation style is detrimental to the performance of individuals within the team. There is no sense of professionalism in this workplace regardless of being required to show up in a suit & tie everyday, the environment is similar to high school summer camp. Team leaders do not lead by example (a handful drink/smoke on the job). You must pave your own professional path. There is no longevity in this business if you choose to stay. This can work well for people in college who need to work on customer service skills and not those with responsibilities aside of work.

Reactie van Tidal Management

We're sorry to hear about your negative perception of our business. At Tidal Management, we prioritize empowering our team members and ensuring their well-being. We offer a supportive culture with various opportunities for professional and personal growth. While our standard work week averages 40-50 hours, we provide flexibility for employees to work additional hours if they choose to pursue their goals further. Additionally, our payment structure may not be "traditional", but this allows our employees to have a direct impact on their paychecks week to week with uncapped earning potential. Maintaining a healthy work-life balance is integral to our values, as many of our employees have family commitments outside of work. Furthermore, we would like to clarify that we are not an MLM. MLMs typically operate independently and often involve purchasing into a program with inherent risks. Unlike MLMs, we work directly with established major companies as our clients, which eliminates such risks. Our structure does not involve buying into a program. We prioritize the well-being and professional growth of our team members and strive to provide a supportive work environment. We would welcome the opportunity to address your concerns further. Please email info@tidalmgmt.com to schedule a call and discuss your grievances in detail. We are committed to finding a resolution together.

Ontdek andere reviews over Tidal Management

5,0

7 mei 2025

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

The culture here is upbeat and lively and you will make a lot of friends here. Access to mentorship and 1 on 1 time is amazing. Lots of opportunities to practice communication skills such as direct sales, public speaking, team building, and presentation.

Minpunten

This is a career, not a job. The hours are insane. The pay is decent except for a few top performers.

Reactie van Tidal Management

Thank you for your thoughtful review! We’re so glad to hear you’re enjoying the upbeat culture, mentorship opportunities, and skills development. It’s true that the role demands a lot, but the growth and opportunities it provides make it worthwhile. We appreciate your hard work and dedication—keep up the great work!

1,0

4 sep 2024

Account manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

I’ve met some of the most passionate and supportive people there and I grew a lot as a person

Minpunten

Where do I even begin? Nobody that works there showed up thinking it was going to be door to door. In all honesty, everybody there either really has nothing better to do or they have such low self esteem to the point that they think it really doesn’t get any better than this and they have no other option. Everybody is tricked by the opportunity for growth they lure people in with. I won’t lie being there will help you grow as a person and will give you a lot of experience, but what they promise to you in the interview and all throughout your time there is “getting the chance to open up your own office”. That is all a lie. It’s all based off on favorites. The man who helped Pat build his business from the ground up got zero recognition and never even got his own office. The harsh reality is that you will find yourself working 12 hours a day, six days a week, in an environment where you’re brainwashed to never take a day off or else everyone else will look down on you. Not to mention the poor management that makes decisions off emotions and belittle their staff. Management tries to make up for it by saying they’ll be giving out “bonuses” and “full owners strokes” but in reality it’s all a made up number. Nothing really makes sense if you think about it. Don’t work here if you’re looking for a job with a good work/life balance. Or at all.

Reactie van Tidal Management

Thank you for your honest feedback. We’re glad to hear that you found personal growth and supportive colleagues during your time with us. However, we're deeply sorry that your experience didn’t align with the expectations set during the interview process. We want to clarify that our typical work hours average between 40-45 hours per week. We strive to maintain a healthy work-life balance for all employees while fostering growth and development. We take your concerns seriously, especially regarding transparency around growth opportunities. Our goal is to create a supportive environment where all employees feel valued and recognized. We appreciate your input and will review your feedback internally to address the issues you’ve mentioned. We wish you the best in your future endeavors.

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