Toast Inc

Reviews voor Toast Inc

Culture has taken a dive. - werkgeversreview Staff Software Engineer bij Toast Inc

2,0

20 jun 2023

Staff software engineer

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Great product. Some great people.

Minpunten

Every since the new CTO came in and brought along multiple VP's from Wells Fargo the culture shifted dramatically. Things used to be exciting and engineering focused, and now it's very toxic. Blameless post mortems went out the window and work life balance is gone. The CTO's response has basically been "deal with it". The new leadership crew think they are improving the company but it's because they don't have the technical understanding or empathy to realize that their ideas are poor and no one wants to work with them when they treat everyone like dirt (including vendors).

Reactie van Toast Inc

Firstly, thank you for your many years as a dedicated Toaster. We could not have accomplished all that we have without the great team that brings our mission to life. At Toast, we believe that feedback is a gift, so I thank you for sharing your concerns here. The R&D leadership team is committed to empowering employees and setting our customers up for success As we grow and scale, changes can be expected, but we will always remain true to our core values. Since your review indicates that you're a current employee, I am hopeful that we can discuss your concerns further. I am personally committed to our culture and the experience of every Toaster on my team so please reach out to me directly, or your manager, or your People Success Partner so that we can best support you. - Debra Chrapaty, CTO

Ontdek andere reviews over Toast Inc

5,0

28 mei 2026

Customer care specialist ii

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Minpunten

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

Reactie van Toast Inc

We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.

4,0

8 jun 2026

Sales manager

Aanbevelen

Goedkeuring directeur

Zakelijk vooruitzicht

Pluspunten

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Minpunten

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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