Pluspunten
Some of the people at this agency are AMAZING, like truly some of the most intelligent, kind, and motivated people you could meet in the PR industry. They care about the products, and want to help make pharma a safer and more understanding industry. Also, working at a small agency allows for a huge variance in experience. You can be working in website crafting, media list curation, strategy development, pitching, etc. etc. etc.. In theory, a great place to develop a PR career.
Minpunten
However, some of the upper management here treats it like the most toxic family on earth. It had gotten slightly better towards the end of my tenure here, but the yelling/screaming/arguing in calls, the late night RFP panic meetings, the lack of sleep on corporate event trips -- it all screams toxic. The reason this company has such insane turnover with both clients and employees is because it treats everyone and everything as expendable. Upper management somehow manages to patronize junior/mid-level staff and yet expect them to handle the bulk of work at the agency, with some members of management going MIA for hours or days at a time.