2mo
Thank you for taking the time to share such detailed feedback—we truly appreciate your honesty.
We’re glad to hear that you were able to build strong relationships with your teammates, as a supportive peer environment is an important part of the experience we aim to create. At the same time, we are very concerned by the issues you’ve raised regarding compensation, lead distribution, communication, and overall support.
The situations you’ve described—particularly around pay delays, lead quality, training, and installation timelines—are not the experience we want for our team members. We also take concerns about fairness, accountability, and ethical practices very seriously. Clear processes, proper training, and consistent leadership support are critical, and your feedback highlights areas where improvement is needed.
We understand how frustrating this experience must have been, and input like yours is important in helping us identify gaps and drive meaningful change.
Thank you again for sharing your perspective—it plays an important role in helping us work toward a better and more consistent experience for our teams.