Poor leadership increases workload and stress for retail employees - werkgeversreview Service Technician/Retail Wireless Consultant bij UScellular

1,0
28 aug 2014
Aanbevelen
Goedkeuring directeur
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Pluspunten

Pay, health benefits, and coworkers

Minpunten

Recent changes affected customers negatively. This made it tough for front line staff to help these customers. Almost no work life balance. As a retail wireless consultant you would be lucky to get more than one weekend off during a month, and it's rare to have two days off consecutively, unless you work part-time. Turnover is higher due to increased stress on the Retail Wireless Consultants. When some one is needed to fill in, vacation time can get cut or moved in order to meet the needs of store(which is fine if you haven't made any plans for your vacation). Huddles on Thursday mornings before the store opens, and sometimes a monthly Sunday meeting means having to come in on your day off to receive information that could have been disseminated one-on-one or via email.

Ontdek andere reviews over UScellular

5,0
15 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Company Culture Compensation Upward Mobility

Minpunten

Job Stability Brand Visibility Ability to attract talent

4,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Minpunten

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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