Good times, Bad Times - werkgeversreview Senior Software Engineer bij Upstart

5,0
13 nov 2025
Aanbevelen
Goedkeuring directeur
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Pluspunten

As a Senior Software Engineer, you eventually look for three things in a job: a complex technical problem to solve, a direct impact on the business, and a culture that trusts you to build. Upstart doesn't just check these boxes—it excels at them. Many companies call themselves "AI-first," but here, it’s not a marketing slogan; it’s our entire architecture. We're not just building a loan application website. We are engineering a sophisticated, multi-variable, real-time decisioning engine that is fundamentally replacing the archaic FICO score. From a technical standpoint, the challenge is immense. Our models have evolved from simple linear regressions to complex neural networks that analyze thousands of data points—far beyond what a traditional underwriter could ever handle. This isn't a "once-a-month" batch-processing job. This platform runs 24/7, with over 90% of our loans being fully automated. As an engineer, that means your code is responsible for billions of dollars in originations, and you have to build for massive scalability, high availability, and iron-clad security. The data pipelines alone, likely leveraging tools like Kafka, are a fascinating challenge in distributed systems. What’s most rewarding is the "why." Our work has a clear, measurable, and immediate impact. When the company announced its Q3 2025 results—reporting a sixfold increase in net income and 71% revenue growth—it was a direct validation of the platform we're building. Our AI model is our product, and it's winning. But the "why" is also about the mission. We're not just optimizing ad-clicks. We're building a system that demonstrably provides more equitable access to credit, approving far more applicants from minority backgrounds at lower interest rates than any traditional bank. The "digital-first" culture respects senior talent, giving us the autonomy to solve these problems without being bogged down by legacy bureaucracy. It's the rare place where you get to solve a Google-level AI problem with the tangible, real-world impact of a fintech leader.

Minpunten

The AI Model's "Overreaction" This is the single biggest "negative" right now. The core promise of Upstart is that its AI is smarter and more adaptable than traditional credit models. However, in its Q3 2025 earnings, management admitted its own AI model "overreacted" to macroeconomic signals. This caused the model to automatically "tighten the credit box" (becoming overly conservative), which led to: A Drop in Conversion: The loan conversion rate fell from 23.9% to 20.6%. Missed Opportunity: This happened at the same time that consumer loan applications were at a three-year high. The AI's "overreaction" made the company miss out on significant loan volume, which rattled investors. It calls into question the very stability and "all-weather" reliability that is central to Upstart's value proposition.

Ontdek andere reviews over Upstart

5,0
11 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Promising product, competitive pay, lots of work

Minpunten

Unstable, leadership is hit or miss

2,0
10 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

- Compensation. Only reason I don't give them 1 star. - Remote Work - Pretty diverse

Minpunten

- incredible amount of politics, process, and red tape for an engineering org on the smaller side - Chaos. There were three re-orgs between Fall 2025 and Spring 2026. Actual madness. - High turnover is embraced. They will gladly let go of long time high performers with years of tribal knowledge and hire someone new with more experience. You eventually up with a team where everyone has hardly any domain knowledge. - Fear driven environment. You will hear performance mentioned every week in company comms and how they want everyone to be X% more productive with AI. - Speaking of AI usage, they take it to the next level. Slack messages, Jira tickets, code, design documents. All made with AI. It will be the most overly verbose word slop you can think of and you'll get a pat on the back for being so thorough. My manager seriously told me how she just copied a technical design doc into chatgpt and read that. Wild. - Cutthroat. With the new focus on productivity gains and measuring performance with PR volume, LOC, and token usage, people hardly review PRs anymore because it gets them nothing. Be prepared to spend lots of time begging your team and other teams for reviews and then waiting. Unless you are good at playing politics and have the time / energy for it, I would avoid this place at all costs. If you are just looking for something short term that pays well and encourages you to use AI for any and everything, this place works well, just don't expect to stick around for long as you're considered a veteran at 2 years with all the turnover they have. I'm glad I left for something else when I did because I see on linkedin they've had more layoffs since.

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