Great start for your career - werkgeversreview Anonieme werknemer bij UserTesting

3,0
27 mrt 2017
Anonieme werknemer
Aanbevelen
Goedkeuring directeur
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Pluspunten

Work from home is an option No micromanaging Free food twice a week Good benefits Nice people to work with Great place to for your first job out of college

Minpunten

Too much change, too fast with little or no vision. Execs seem lost when it comes to operations. Company grew too fast. Seems like all managers are managing for the first time. Promotes from within at times of turbulent change that may not be the right fit for a position. Pay is well below industry standard. Product needs a lot of work to keep up with changing technology. Needs to be more innovation from all within the company.

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Reactie van UserTesting
9y
Thanks so much for taking the time to leave this review. I’m glad to hear that you were able to find a lot of pros while working with UserTesting, but I’d love to take time to address the cons that you mentioned. I agree that we have been growing very fast, and with that growth has come some growing pains. We do have a bold vision for the role UserTesting plays in creating great user experiences, along with a well-planned strategy for how to achieve our vision. Over the last few months, we’ve have made significant efforts to proactively share our vision and strategy with our employees. While it’s hard to put the right person in the right position every time, we’re committed to promoting from within, if and when possible. UserTesting prides itself on being a place where our employees can grow their careers, and something we actively take steps to ensure we continue to do. We’ll continue to balance promoting from within with the need to make key outside hires. In regards to pay, we evaluate the compensation of our employees annually and we are committed to pay in line with the market. Over the past years, we have made constant adjustments to our employees’ pay to recognize the increasing skill level our employees attain as they work at UserTesting. Regarding your point about our Product Team, this is a big year, and we plan to release double the number of new features as last year! Regarding diversity within the company - UserTesting is actively committed to increasing the diversity of our workforce. Our Talent team proactively seeks out candidates with diverse profiles for every one of our open positions, and we make particular efforts to attain a diverse group of students for our internship program. Our employee communities make a significant effort to increase the awareness and support for employees of all backgrounds, and we heartily welcome referrals and applicants for our open positions that will help increase our diversity. Thanks again for sharing your thoughts. We take the feedback provided on Glassdoor, as well as our quarterly engagement surveys very seriously. Our executive and leadership teams review the feedback provided, take action, and evaluate our results on an ongoing basis. I’m sorry that you didn’t have a 5 out of 5 experience at UserTesting, and we’re are hopeful the ongoing actions we take in response to feedback from our current and former employees will ensure UserTesting continues its incredible growth and success, and that our company remains a great place for our employees to work and grow their careers.

Ontdek andere reviews over UserTesting

5,0
24 jun 2026
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Pluspunten

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Minpunten

Primarily remote with some smaller offices located in major cities.

5,0
22 jun 2026
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Minpunten

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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