31 jul 2018
Anonieme werknemer
Reactie van VIPKid
7yWe regret to hear that you had a negative experience while teaching with VIPKID. We offer applicants, newbies, and experienced VIPKID teachers a very comprehensive set of FAQs, How-to Guides, and other useful documentation to give them a path towards success. In addition to the information we provided at various stages of your VIPKID journey, we also give teachers the opportunity to take tailor-made workshops in order to know more about the platform, teaching techniques, booking procedure, payment, and much more. We often recommend teachers to check the platform on a daily basis to keep on top of their availability and booking status/activity, and to be aware of the short notice feature and how to use it. While we have informed teachers in advance that peak times are the most widely used slots for Chinese students to take classes because of the time difference and their availability after school, the weekends are not the only days of the week that teachers can get booked for lessons. Many teachers use The Hutong as a way to find out more information and share or receive useful tips and suggestions from others in the teaching community. Feel free to contact us directly by submitting tickets in your teacher portal so that we can better process your feedback.