Pluspunten
The people are great to work with. Interesting and varied work. Some very smart people willing to go the extra mile. Good (but getting dated) product that customers on the whole like. Home working culture.
Minpunten
Never worked for a company that is so mean and unwilling to spend money. Skinflint culture. Constantly told money is tight despite being highly profitable year on year. Workload can be extreme - I'd say I do the job of 2 people at any other company. Next to no investment in people, IT, service, in fact anything other than for top managers renumeration. Lots of talks about change - but it never happens, at least not for the good. Management more and more out of touch the more senior they get. Total focus on the numbers with no care for how they are achieved. Whatever the question the answer is always somebody lower in the organisation is not working hard enough.