Great culture, awful customers - werkgeversreview Tech Support bij Verizon

4,0
28 aug 2013
Aanbevelen
Goedkeuring directeur
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Pluspunten

They do random, awesome stuff for their employees all the time. Like giving out coffee, hot cocoa, and cookies that they bring to your desk while you're taking calls.

Minpunten

The customers. The senior management only have the customers and the business' best interest in mind.

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5,0
21 apr 2026
Aanbevelen
Goedkeuring directeur
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Pluspunten

Man amazing company with great time and benefits. Best PTO a place had to offer

Minpunten

Really not much upward mobility after getting tech support.

4,0
26 jan 2015
Aanbevelen
Goedkeuring directeur
Zakelijk vooruitzicht

Pluspunten

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Minpunten

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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