Pluspunten
The problem is real that we are trying to fix, but the technology that we sell them is not. Unfortunately it may take a few months to realize that leadership is in over their heads and have bitten off more than they can chew. The sw is unreliable, the hardware is cheap and poorly constructed mainly because we try to "save money" and do not hire engineers with any real commerical experience (again to save money. But it ends up costing us more in the long run and our customers grow tired of the excuses and do not renew.
Minpunten
Too late. Just when you think things can't get any worse, they do.
Millions of dollars squandered due to very bad decision. I hope investors don't expect to get a return. They were sold a bridge to nowhere.