The platform is beyond dated, to the point that it’s not really fit for purpose. Documentation is almost nonexistent making it a nightmare to work on. Clients almost exclusively dictate changes/new functionality whether it makes sense or not.
For such a large company, the lack of ambition or innovation at the top level is concerning. To give this some context, there have been more rounds of redundancies and ‘rebrands’ over the last 5 years than there have been major product releases.
There’s little to no opportunity for progression unless someone moves on. I don’t think this is as much of an issue on the agency side of the business as staff turnover is quite high, but the dev side are a loyal bunch so opportunities are few and far between.
Wages tend to be on the lower side, but you know that already by the fact they don’t include them on their job listings. Pay progression is hard work, although they do usually give a blanket increase after redundancies to keep morale up, so not all bad news.
It’s hard to comment on the current CEO. When he joined the business he spoke about opportunity, culture and the importance of a close knit team, only to make 35+ people redundant a month later. When asked for a statement about the redundancies his reply was ‘What do they want to know’ followed by radio silence when he was given a list of what we wanted to know. Actions speak louder than words I guess.