Pluspunten
I learned a lot here. The people you work alongside are smart, talented, kind, and driven. There is a lot of structure and process in place for a young designer to get trained up quickly. You'll definitely see your work making an immediate impact on the business. Great work/life balance.
Minpunten
Senior management has created a psychologically unsafe working environment. There has been significant personnel loss to the design team. Despite repeated and continuous complaints and ideas for solutions from current and former employees, senior leadership appears to show no signs of acknowledging or addressing the massive retention problem and the problematic speech and policies that come from the top down. Senior leadership is content to wait for seasoned employees to leave by treating them in increasingly hostile ways, and then replace those folks with outside hires. Expect the goal posts to be moved many, many times over the course of your career. There is no way to tell if your performance will result in success or failure, as decisions to let folks go seem to be made on a whim and never communicated to the rest of the team. Don't expect open lines of communication or any sort of transparency from leadership. Expect to be ground down, and replaced once you're exhausted. Especially if you're a member of a marginalized group -- prepare yourself to withstand improper treatment. You will receive zero support from HR. The company is convinced that because they have a "no egos" hiring credo, that implementing actual policy is unnecessary. Unless you're a director-level person ready to put in the time and effort to turn this culture around, or you're someone who's content to put their head down and pump out mocks, understand that you're walking into an environment where the gossip mill is spinning out of control and morale is at an all-time low. Besides, any other comparable tech company in the area pays 30-50% more than the base salary you will receive here.
Pluspunten
Wayfair is a place where I learned more in 5 years than any other place. I was surrounded by the smartest people I know all in one place that were working to solve tough problems. The internal mobility consistently put me on a learning curve setting me up for my current expanded scope. Just look at the number of director alums that have left for big jobs - its a great place.
Minpunten
Wayfair is not for everyone. The performance culture is real and expectations are high. For me, it worked but I know it can be stressful for others.
Pluspunten
Wayfair is a fantastic company if you're a software engineer who's looking to keep quiet, and not speak up when management treats you like garbage. And it excels at finding leaders who are willing to go the extra mile to be untrustworthy and make you feel like your job isn't safe (and for real, it's not).
Minpunten
Let's talk. The company has been growing like crazy, and one thing that was never thought about was "can we actually hire at a sustainable rate, and scale accordingly?" The answer was no on both counts. Software engineers at Wayfair have a history of disappearing. People who enter labs have an especially low success rate (70% make it through, and less than 50% last a whole year). It's basically their way to run people through a burnout gauntlet, and see who survives. And then you have the stories of the people who come in to work and are just asked to resign. You'll see hints of it here on Glassdoor if you dig, and it's even worse than what you read. They actually gathered all the engineers for a big meeting at the beginning of this year. And they said that they were sorry that people felt scared and were sad that people felt like management didn't care. Which is exactly how we felt. They promised that their door was open, and they were going to work hard to set things right. One person out of 500 stood up and asked a really cutting question. AND THEN THEY FIRED HIM! And there were 3 completely different official reasons given about it. It's crazy. The leaders also started up an engineering meeting to keep everyone on the same page and answer anonymous questions. One time someone asked why we couldn't get snow days off, because it was tough to shovel for 3 to 4 hours and still work an 8 hour day. So the leaders proceeded to talk down to us and reprimand us for even thinking about asking a question like this. Turnover has been high over the past year, and the best people are leaving. This worries management, but they still have no idea that the problem is actually them creating a terrible environment. So if you're a good person who cares about the person next to you and leaving things better than you found them, don't bother applying here. But if you're not, and you just want to keep your head down and not question anything, then this is the perfect place for you. And if that's what you want, Wayfair gets 5 stars. Amazing career opportunities if you want to have the same job forever. Incredible senior management that value untrustworthiness. A fantastic culture of watching people next to you disappear. It's truly a perfect company.